Sales Account Manager

The role

We are looking to hire an Account Manager to join our Sales team in New York or LA.

Salary range - $55,000 - $70,000 

Working at WGSN

Together, we create tomorrow 

A career with WGSN is fast-paced, exciting and full of opportunities to grow and develop. We're a team of consumer and design trend forecasters, content creators, designers, data analysts, advisory consultants and much more, united by a common goal: to create tomorrow. 

WGSN's trusted consumer and design forecasts power outstanding product design, enabling our customers to create a better future. Our services cover consumer insights, beauty, consumer tech, fashion, interiors, lifestyle, food and drink forecasting, data analytics and expert advisory. If you are an expert in your field, we want to hear from you. 

Role overview 

We have an exciting opportunity for a highly motivated Account Manager to join our Account Management team in New York or LA.

In this role, you will embed yourself into the customer teams and act as a resource to help them grow their business. As these are existing accounts, the aim is to get our customers to renew their accounts and grow across our different product offerings.

The team

We have a high performing sales team who are diverse and based all over the US.  The team has worked incredibly hard over the past year to achieve outstanding results.  You will be joining this integral team where support, learning and team spirit will allow you to settle comfortably into the role and grow.

Key accountabilities

• Manage annual contract renewals, identify business opportunities, build key prospect relationships, negotiate and close business deals and maintain extensive knowledge of current market conditions

• Identify and close new opportunities from an assigned book of accounts - drive all aspects and stages of the sale including; qualifying the viability of potential sales, delivering winning presentations, contract negotiations, legal and procurement discussions and managing the sales process through to its close

• Meet/exceed monthly KPI quotas on a consistent basis

• Research prospects to get an understanding of their business needs and how WGSN will address their objectives and deliver value

• Manage to a 12-16 week sales cycle and follow a systematic approach to identify future opportunities, set expectations and plan for future resource needs

• Manage a high volume book of growth accounts to ensure the customer is delighted with the WGSN service (and successfully executing the renewal of the client contracts); maintain renewal rates

• Deliver in-person presentations and assist in telling our story and pitching the WGSN value as it relates to each prospect in all industry markets including; fashion, CPG, technology, hospitality, branding, and automotive sectors

This list is not exhaustive and there may be other activities you are required to deliver.

Skills, experience & qualifications required

• Strong sales and account management experience

• Experience within a KPI / target driven environment

• Demonstrated experience developing relationships with executives within Fortune 500 organizations in an Outside Sales B2B capacity in the US market and renewing a book of business

• A demonstrable track record of sales success (preferably selling subscription based-products)

• Proven ability to quickly gain entry to key pursuit accounts and articulate a proven value/ROI based sale

• Understanding of how to communicate a service offering through proposals, presentations, phone calls and case study development - excellent presentation and negotiation skills are a must

• Salesforce based CRM experience a plus

• Ability to manage Salesforce.com database, opportunity pipeline and lead cultivation, including holistic overview of all outstanding communications and prospect relationships

What we offer

Our benefits and wellbeing package offers flexible benefits you can tailor to your own personal needs, including:  

•  Paid Time Off – 15 days of vacation per year with an additional day for each year of service up to 20 days.  WGSN also observes the 12 Federal holidays.  We also offer 6 weeks of paid Parental Leave. 

• 401(k) Retirement Savings Plan – allows employees to save and invest for their own retirement on a tax deferred basis. WGSN matches 50% of the first 6% contributed by employees.   

• Medical, Dental and Vision plans with Aetna 

• Life Insurance, AD&D, Short and Long-Term Disability - all eligible employees receive coverage at no cost.

• Mental Health – WGSN provides many ways for employees to access mental health care including an Employee Assistance Program and inpatient, outpatient and virtual care if enrolled in an Aetna medical plan.