In an economic, political and cultural landscape paralyzed by fear, anxiety and stress, play will be an essential coping mechanism for all demographics as a tool for self-discovery, connection, inspiration and well-being. Join Daniela Dantas, WGSN VP Latam, and discover how strategic joy will playfully represent this fusion of influences in products and services, helping to foster more human and authentic interactions, resulting in greater trust, loyalty and long-term affinity.