Two years into the pandemic, many brands still face uncertainty when trying to understand consumers' fast-changing needs and behaviours. With its vast experience, BekaertDeslee knew the company's focus was correct but that its product development needed to prioritise sustainability, from design to the entire supply chain. "Our research showed that Europe's total number of disposed-of mattresses amounts to a mound almost 700 times higher than Mount Everest. We know we work in one of the most polluting industries in the world, where mattress ticking occupies the largest waste for this sector."

In place to maintain its leadership in the industry, BekaertDeslee turned to WGSN Insight's Consumer Behaviour and Personas to get a deeper understanding of its customers' priorities in health and beauty in the years to come. The brand also used WGSN Interiors to get ahead of the latest innovations and sustainable practices impacting textiles and materials.

Results

Influenced by WGSN's data and insights, BekaertDeslee created a more sustainable and multipurpose collection, called Awaken, which was supported by its initiative &Beyond, aimed at more circular and trend-oriented textiles and materials. The hi-tech line of mattresses and pillowcases, Skin+, is designed with a revolutionary material that uses microcapsule technology to release probiotics and carotenoids. The products support sleep and promote self-care and wellbeing, and have been proven to increase the level of antioxidants in the body.

Today, BekaertDeslee is praised by numerous manufacturers in the textiles and materials industry as a leader in the push for innovation and sustainability. The brand has played a pivotal role in changing industry perceptions by creating a unique line of materials and textiles that emphasise the need for efficient, aesthetically pleasing and comfortable products.