The role
We are looking to hire an Operations Intern to join our global team of consultants in London on a part-time basis.
Working at WGSN
Together, we create tomorrow
A career with WGSN is fast-paced, exciting and full of opportunities to grow and develop. We're a team of consumer and design trend forecasters, content creators, designers, data analysts, advisory consultants and much more, united by a common goal: to create tomorrow.
WGSN's trusted consumer and design forecasts power outstanding product design, enabling our customers to create a better future. Our services cover consumer insights, beauty, consumer tech, fashion, interiors, lifestyle, food and drink forecasting, data analytics and expert advisory. If you are an expert in your field, we want to hear from you.
Role overview
We are looking to hire a curious and inquisitive Operations Intern to support the successful running of all parts of our consultancy business. You will have experience with Excel or Google Sheets, ideally in an office setting, and demonstrate good organisation, communication, and collaboration skills. This is a great opportunity to get hands-on experience of our operational and financial functions and systems. Additionally, this role offers access to the broader company, fostering opportunities for growth and professional development.
The team
At WGSN we have a high performing Consultancy team, WGSN Mindset, made up of Researchers, Strategists, Consultants, Directors and Data Analysts who work hard to deliver highly strategic, creative and actionable bespoke trend research to our clients.
Key accountabilities
Support the Operations Manager to ensure our consultancy division’s commercial and financial processes are effective and accurate, via the following:
Creation and maintenance of freelancer contracts
Maintaining and updating the cost tracking system regularly
Coordinating the invoicing process of project expenses recharged our clients
Ensuring the accurate scheduling of freelancers and design resources on team planners
Monitoring accounts payable activities to ensure timely payment processing
Assisting consultants in maintaining accurate and up-to-date timesheets
Facilitating the setup of projects on our project management platform
Maintaining and updating Smartsheet Workspaces
This list is not exhaustive and there may be other activities you are required to deliver.
Skills, experience & qualifications required
Experience with Google Sheets or Excel, preferably within an office environment
Solid organisational skills, including attention to detail and multi-tasking skills
Good communication and collaboration skills with the ability to work within an international team
Excellent with time management, prioritisation and multi-tasking skills
Good analytical skills and writing ability
Technical skills: Google Sheets/ MS Excel, Slack, awareness or experience of Smartsheets would be a plus
What we offer
Our benefits and wellbeing package offers flexible benefits you can tailor to your own personal needs, including:
25 days of holiday per year - with an option to buy/ sell up to 5 days
Pension, Life Assurance and Income Protection
Flexible benefits platform with options including Private Medical, Dental Insurance & Critical Illness
Employee assistance programme, season ticket loans and cycle to work scheme
Volunteering opportunities and charitable giving options
Great learning and development opportunities
More about WGSN
WGSN is the global authority on consumer trend forecasting.
We help brands around the world create the right products at the right time for tomorrow’s consumer.
Our values
We Are Everywhere
The future is everything, it happens everywhere. WGSN is the world-leading forecaster because we track and analyse consumer behaviours, product innovation, design and creativity, everywhere.
We Are Future Focused
We utilise our global resources and intelligence to research, source and analyse quantitative and qualitative data to produce our forecasts. Everything we do is focused on working with our customers to create a successful and positive tomorrow.
We Are Rigorous
We source, review and assess quantitative and qualitative data to produce robust, actionable forecasts. To provide credible insights and design solutions for our clients, it is essential that rigour runs through everything we do.
Our culture
An inclusive culture is one of our key priorities. We want our people to truly be themselves and thrive. We love having a diverse team of people who bring new ideas, different strengths and perspectives & reflect the global audience we work with.
Inclusive workforce
We are committed to supporting the environment and sustainability, including ensuring our pension plan defaults to sustainable options and striving to be net zero by 2030.
Recognising great performance is a key part of our culture. Our Awards schemes recognise and reward the brilliant achievements of our people.
We have a truly flexible working environment with a wide range of flexible, hybrid and agile-working arrangements. Conversations about flexible working have always been - and will continue to be - actively encouraged here.
We want to ensure everyone has the opportunity to perform their best when interviewing, so if you require any reasonable adjustments that would make you more comfortable during the process, please let us know so that we can do our best to support you.